Barker & Scott specializes in helping nonprofit organizations to identify, understand, and leverage their many constituencies for operational and mission success.

Through years of working for and with nonprofit organizations, Barker & Scott has developed a complete understanding of the myriad ways that top-down strategy, technology usage, and hands-on CRM management can fundamentally prepare the nonprofit industry for the rigors of a new marketplace.

B&S-MS-CTAGone are the days of one-to-many donor, volunteer, activist, member, and other constituency engagements. Today’s ‘customer’ demands (and has come to expect) one-to-one, lifetime value from its brand relationships – be they in the for- or non-profit world.

Regardless of the internal department or external mission focus, Barker & Scott uses a best practices’ approach to constituent management to empower its nonprofit customers to nurture and optimize every possible constituent relationship. The result? Organizations that are capable of leveraging such relationships across every part of the organization and toward mission success.

Our specific areas of expertise include but are not limited to:

Strategy & Planning
  • Constituent Relationship Management Strategy
  • Organizational Strategic Alignment
  • Information Technology Strategic Planning
  • Applications Architecture Design
Technology & Tools
  • Business Requirements Analysis
  • Vendor Selection
  • Business Process Reengineering
  • Software Design & Configuration
  • Software Implementation
  • Support and Staffing Model Design
Management Services
  • CRM Platform Management
  • Project Management
  • Change Management
  • Information Technology Governance Model Design
  • Interim CIO Services

Development &

The lifeblood of every nonprofit organization is revenue, and Barker & Scott intimately knows the data, tools and processes that fundraisers need to maximize the lifetime giving potential of donors.

& Marketing

Effective and synergistic multi-channel messaging and outreach builds a robust network of supporters, and Barker & Scott knows how to overcome the technical limitations and organizational constraints that prevent this.


Technology is the difference maker for today’s nonprofit organization, and Barker & Scott excels in tailoring solutions that perfectly fit our clients’ needs.


Program delivery is the key to mission success, and Barker & Scott knows how to utilize technology and data, including CRM, to enable nonprofits to measure and achieve meaningful outcomes.

Finance & Accounting

The integrity and reputation of every nonprofit organization depends upon strict adherence to financial standards. Barker & Scott knows how to implement CRM solutions that properly integrate and reconcile with an organization’s financial system.

“Our work with Barker & Scott has been transformational. With support from the firm we re-organized our Development team, developed a Major Gifts Playbook that will serve the organization for years to come, and identified an interim development leader who helped us operationalize our new practices. Barker & Scott is the total package – strategic, operationally sound, and understanding of each organization’s unique needs and cultures.” – Facing History and Ourselves