When it comes to our work, the people at Barker & Scott have two great passions: the missions of the nonprofit organizations we serve and the immense possibilities of strategically aligned technology, data, processes, and people to further those missions. It’s a remarkably simple formula that has enabled us to find – and retain – an incredible collection of talent that has helped our clients enjoy great success.
Because so many of our team members have worked on both sides of the industry table (both as technology consultants as well as nonprofit executives and managers), we better than most understand the critically important work performed by the nonprofit sector under daunting conditions. Yet we also understand the many ways that properly aligned information technology can inform, inspire, and galvanize a nonprofit organization’s diverse constituencies to act as one in support of its mission.
Here’s a brief look at our team
Founders
Doug Barker
Co-Founder & Principal
As a principal in Barker & Scott Consulting, Doug assists leading regional, national, and international nonprofit organizations with leveraging the power of information technology for organizational advancement and mission success.
His expertise includes change management and constituent relationship management strategy and implementation. Prior to founding Barker & Scott, Doug was Vice President and Chief Information Officer for The Nature Conservancy. There he provided information technology leadership for this global organization of 3,000 staff in over 400 offices located in 30 countries. Prior to joining The Nature Conservancy, Doug was the nonprofit industry lead for the consulting practice of Arthur Andersen in Washington DC. Currently, Doug serves as a judge for CIO Magazine’s prestigious CIO 100 Awards. He received a B.A. in Psychology and an M.B.A. in Finance and Strategic Marketing from San Diego State University.
Along with his professional pursuits, Doug loves the outdoors. He is an active board member for Rock Creek Conservancy and is spearheading a community-wide initiative to plant hundreds of native trees in his Washington DC neighborhood.
E-mail: doug@barkerandscott.com
Phone: 202.930.5903
Lisa Scott
Co-Founder & former Principal of Barker & Scott Consulting, Founder & current President of TGP Consulting
As Co-Founder of Barker & Scott Consulting, Lisa assisted leading regional, national, and international nonprofit organizations with architecting systems and business processes for fundraising success. After authoring The Transformational Giving PlaybookTM: The definitive guide for nonprofits that want to exponentially grow revenue and impact through six and seven-figure gifts, she launched a new company, TGP Consulting, to focus exclusively on helping nonprofits implement the Playbook. TGP Consulting is part of a robust network of complementary service providers that partner with Barker & Scott in service to nonprofit organizations.
Lisa’s expertise includes major and transformational gift fundraising and constituent relationship management systems. Prior to founding Barker & Scott, she was Director of Systems Applications for the worldwide office of The Nature Conservancy. There, she led a team of 19 analysts responsible for maintaining and evolving the Conservancy’s core business applications, including CRM. Prior to joining The Nature Conservancy, Lisa was the nonprofit industry lead for the Business Consulting practice of Andersen in Washington, DC (succeeding Doug).
In 2022, Lisa was awarded one of the nonprofit industry’s inaugural 40 Over 40 Awards, which celebrates the dedicated nonprofit professionals who consistently set a high bar for excellence in the nonprofit sector.
Along with her professional pursuits, Lisa is a multipotentialite whose chief pursuits are herbal medicine and modern calligraphy.
You can contact Lisa HERE.
Consulting Team
Brian Bennici
Senior Consultant
Brian Bennici joined the Barker & Scott team in 2023, bringing over fifteen years of experience working with nonprofits. Brian began his career in Higher Education, first in Student Affairs, then as an Annual Giving Officer at Bowdoin College, and finally developing Reunion Giving programs at the University of Southern California prior to transitioning into nonprofit tech.
His time at Blackbaud included The Raiser’s Edge to BBCRM Migrations, BBCRM Support, Technical Account Management for organizations like the ASPCA, CARE, Natural Resources Defense Council, and Smile Train, and Managed Services Delivery for organizations including AmeriCares and UCLA. Brian played a pivotal role at Rallybound (acquired by Neon One) building out its Implementation methodology, project and product managing key client migrations, serving as a strategic account manager, and specializing in technical sales and relationship building for organizations like ALSAC St. Jude, Cystic Fibrosis Foundation, Canadian Tire Jumpstart Charities, Michael J Fox Foundation, NFL Foundation, Plan International Canada, and Sierra Club.
Brian currently lives in Connecticut and likes to escape west to explore vast natural landscapes as time allows.
Jena Schaefer Blaustein
Director of Consulting Services
Jena Schaefer Blaustein is a Senior Consultant and the Director of Consulting Services at Barker & Scott. For more than 19 years, Jena has supported hundreds of nonprofits, helping them assess, select, implement, and manage their technology systems. Possessing a unique mix of strategic leadership, project management, and business analysis skills, as well as an in-depth knowledge in utilizing the leading nonprofit technology systems, Jena has contributed to industry books such as “The Unashamed Guide to Virtual Management” and Nonprofit Technology classes at College of Charleston and New York University.
Jena created a CRM database health methodology used for auditing the fundraising, marketing, case management, and ticketing systems for organizations such as Action Against Hunger, the Children’s Museum of Indianapolis, Friends of the Israel Defense Forces, MS Canada, and Partners in Health. Jena has facilitated software selections for CRM, Finance, Ticketing, and LMS software solutions, as well as evaluating and selecting Direct Marketing agencies and Technology Hosting providers for organizations such as ASPCA, ALS Canada, the Conservancy of Southwest Florida, Habitat for Humanity International, Iona Senior Services, and United Negro College Fund (UNCF). She has gone on to work with many of those organizations through their software implementations and also providing ongoing strategic and operational support.
Before Barker & Scott, Jena worked at a nonprofit technology vendor, Blackbaud, Inc., where she was recognized as Manager of the Year while leading The Raiser’s Edge NXT Consulting Practice, including multiple teams responsible for delivering the data conversions, database configuration, training and project management. Jena represented the end-user to designers and product developers during the Early Adopter Programs through General Availability for a number of solutions, ensuring the product roadmaps and prioritized backlog items aligned with nonprofits’ evolving CRM and fundraising needs.
Jena is based in West Palm Beach, Florida, with her husband and four children. When she is not waist-deep in data analysis, she is usually waist-deep in the ocean, enjoying nature with her family, boating, horseback riding, or altar server scheduling.
Jennifer Claudy
Senior Consultant
Jen Claudy joined the Barker & Scott team in 2017 as a Data Analyst and is currently a Consultant. She has been serving nonprofits’ technology needs for about 20 years, bringing deep expertise in fundraising systems technology, development operations, and business analysis. As a part of the Barker & Scott team, Jen has provided database management and engagement management services for a number of organizations including Foodbank for NYC, The Lustgarten Foundation, Mount Sinai Medical Center Foundation, National Geographic Society, Share Our Strength, Studio Museum in Harlem, University Systems of Georgia Foundation, and Waterfront Rescue Mission.
Before joining the Barker & Scott team, Jen worked for several nonprofit organizations in roles responsible for database management and configuration, data integrity and hygiene, gift processing, staff training and supervision, coordination and execution of fundraising campaigns, financial reporting and reconciliation, custom process and report design and development, and implementation of new technology. Jen has been recognized for the exceptional service she provides to her customers. She is certified in a number of the leading nonprofit CRM solutions, was an inaugural recipient of Blackbaud’s Robert C. Hernandez Award, and is dedicated to supporting nonprofits in meeting and exceeding business objectives.
In her free time, Jen volunteers as a docent with Cincinnati Heritage Programs and as an usher captain for the Cincinnati Arts Association.
Jamie Carter Davidson
Senior Consultant
Jamie Carter Davidson is a fundraising and marketing professional with over 30 years of experience creating strategy for and implementing integrated direct response membership and fundraising programs for national nonprofits. Her years of experience also include directing fundraising operations and database management teams as well as helping to lead CRM implementations and data conversions.
Prior to working with Barker & Scott, Jamie’s fundraising career began in the Development Records Department at the American University while completing her BA in Communications. Her passion for the field grew when she was recruited to work for The Children’s Defense Fund and saw the impact that could be made on the organization’s mission through well-planned fundraising strategy and implementation. Jamie’s career has always been in the nonprofit world, including a long career at The Natural Trust for Historic Preservation and National Geographic Society. A natural troubleshooter, she uses her problem-solving skills to help nonprofit organizations identify gaps with internal processes and help to successfully implement solutions. She is committed to working for and with organizations making a positive impact.
When she’s not working, Jamie enjoys spending quality time with family. She has a lot of interest including singing, interior design, cooking, and watching period shows and films.
Lisa Eggers
Senior Consultant
Lisa Eggers has over 20 years’ experience in database management and nonprofit fundraising operations. She has been a member of the Barker & Scott team since 2005.
Prior to working with Barker & Scott Consulting, Lisa was the Executive Director of Fundraising Information Systems at WETA Television & Radio in Washington, DC. While at WETA, she managed all areas related to WETA’s CRM system, including database administration, vendor management, and user training. Lisa began her career at WETA as a fundraiser specializing in on-air, special events, direct mail and telemarketing appeals, and volunteer management. She also has several years of experience in commercial software design, development and implementation.
Outside of her professional passions, Lisa enjoys performance arts, particularly theatre and music. She also puts her organizational and research skills to work by collaborating with family members in an ongoing, extensive genealogical project.
Casey Empey
Senior Consultant
Casey is a business leader with a unique mix of in-depth analytical knowledge and client service success focused on nonprofit technologies and consulting. For more than 12 years she has worked with nonprofits providing a variety of services that help clients optimize results.
Prior to her consulting work at Barker & Scott, Casey was a Professional Services Director at Blackbaud. In this position, Casey oversaw multiple service groups, whose responsibilities included the implementation of nonprofit CRM software, retainer services, and analytical offerings.
Earlier in her career at Integral, Casey provided strategic analytical services utilizing complex and custom datasets. Before working with nonprofits, Casey was a consultant for Arthur Andersen where she led and/or participated in key litigation support, intellectual property, and strategic projects for Fortune100 companies.
Vicki Ann Frawley
Senior Consultant
Vicki Ann Frawley is a proven leader who leverages more than 20 years of experience working with non-profits in order to help organizations drive bottom line results. Vicki brings her clients a holistic approach to successfully drive projects through to closure – always mindful of both change management and people development.
She is also a dedicated development coach focused on fostering an environment for transformative change in her clients. One of Vicki’s strengths is her ability to work through short term activities and tactics while maintaining a view toward achieving strategic objectives.
Prior to her work with Barker and Scott, Vicki held a variety of senior leadership positions at Blackbaud, Inc. Her responsibilities included work in the practices of change management, education services and project quality assurance; building a strong PMO to manage and execute the enterprise methodology; developing knowledge management and building a model to support business development in the primary markets. During her tenure at Blackbaud, Vicki has worked directly with a wide array of clients including International Fund for Animal Welfare, American Diabetes Association, Massachusetts Audubon Society, and WGBH Educational Foundation.
Vicki’s hands on experience with virtually all roles in an enterprise software engagement combined with her educational focus on organizational structure and policy make her well positioned to work with non-profit clients in a variety of engagements.
In addition to her work, Vicki is an active volunteer in her community. She regularly fills a variety of positions in her immediate home town and school system. She also enjoys skiing, yoga, and time with her family.
Matt Hopf
Senior Consultant
Matthew Hopf joined the Barker & Scott team as a Consultant in 2020. He has over 25 years of fundraising consulting experience with nonprofits of all types. He has raised over $300 million for his clients and developed and implemented multi-channel fundraising programs for organizations such as The New York City Ballet, Los Angeles Philharmonic, St. John’s University, Unted Negro College Fund, San Joaquin Community Hospital, and many Girls Scouts and YMCA’s. Matt leverages a collaborative, forward-thinking approach to problem-solving that enables lasting results.
Prior to joining Barker and Scott, Matt spent eight years at Blackbaud, Inc. as a Senior Fundraising Systems consultant, performing conversions and implementation from various CRMs to The Raiser’s Edge RE NXT and integrated products. He led a cross-functional team in developing a suite of strategic offerings at Blackbaud for utilizing the database post implementation, including Monthly Sustainer programs, Major Donor fundraising, and Direct Mail segmentation, and was a vital resource for Blackbaud Products User Group meetings across the country.
Matt has held many different roles in fundraising and marketing and employs a vast knowledge of practical experience and creative thinking to solve problems and create efficiencies. He also produces a Podcast called Rink Stories in his spare time.
Lachelle McMillan
Senior Consultant
Lachelle has more than 15 years experience in systems development life cycle, business process analysis and reengineering, and project/program management for both for-profit and not-for-profit organizations.
Lachelle has been a consultant to clients, has operated in the private sector, and brings to bear a practical approach to enterprise technology implementations based on her breadth of experience. She has experience in the alignment of technology initiatives with a company’s strategic goals and the implementation of technology changes needed to achieve organizational success.
Prior to joining the Barker & Scott team, Lachelle was Director of Business & Systems Processes, then Director of Information Technology for a global clinical research organization. In her first position, she led multiple strategic initiatives that incorporated business process enhancements and change management throughout the organization. In her role as Director of IT, she was responsible for all back-office systems and managed the enterprise systems portfolio. Lachelle has also led multiple, global system implementations as a Senior Manager of Business Information Systems at Baker Tilly (previously Beers + Cutler), a Manager at Deloitte & Touche, and a Manager at Arthur Andersen. Lachelle received her BS in Computer Science Engineering from the Johns Hopkins University and her MBA from the George Washington University. She is also a certified Project Management Professional (PMP).
Outside of work, Lachelle enjoys volunteering at her daughters’ schools and serves as ‘chauffeur’ as she takes them to all of their various extracurricular activities. Lachelle maintains her energy to keep up with her kids by participating in an outdoor boot camp group.
Marianne Paciulli
Senior Consultant
Marianne has 20+ years of database management and fundraising experience with emphasis in CRM systems and Direct Response. Prior to working with Barker & Scott in 2012, she was the Director of Development Systems for Planned Parenthood Federation of America in New York City. While at PPFA she managed all areas related to PPFA’s CRM system.
Before her tenure at PPFA Marianne was the Director of Development System for Thirteen/WNET, New York’s flagship Public Television station, where she managed all aspects of Thirteen/WNET’s and WLIW21’s fundraising systems including the membership database. She was with Thirteen during the station’s acquisition of WLIW21 that included converting and merging both stations databases.
Marianne was the Direct Marketing Manager at God’s Love We Deliver, an AIDS Service organization in New York City before joining Thirteen. She started her non profit career with GLWD, first as a Volunteer in the kitchen preparing meals for home bound people with AIDS then working in the Development department as the Contributions Supervisor, responsible for revenue operations and maintaining the donor database.
Outside of work Marianne volunteers for local non-profit organizations. She lends a hand at Ronald McDonald House who supports families with seriously ill children, offers office support at the National MS Society and continues to forge relationships with military organizations and families. She also enjoys cooking, mixology and hosting people in her home. On any given evening you can find 4 or 5 friends enjoying good food and fun around her dinner table.
Mark Pickhardt
Senior Consultant
Mark Pickhardt is a Senior Consultant at Barker and Scott. He has more than ten years of financial accounting experience and an additional ten years of software consulting, implementation, and project management experience in financial and other systems.
Mark began his career as an accountant. He ascended to become an Accounting Manager and Controller for two companies, each with an excess of $100M in annual revenue. Mark oversaw all aspects of accounting for these organizations to include General Ledger, Financial Statements, Accounts Payable, Accounts Receivable, Fixed Assets and Cash Management. This experience served Mark well as he transitioned to an Implementation Consultant for Blackbaud specializing in Financial Edge. Mark was able to relate to his clients in this new role and assist them in embracing new software systems, as well as update their internal processes.
While at Blackbaud, Mark worked with many organizations including the Boys and Girls Club of America, Helen Keller International, The McConnell Foundation, and Executive Leadership Council among other hospital, faith-based, and human services organizations.
In addition to his time with Blackbaud, Mark has also worked as a Manager and Director of Implementation for Benefitfocus.com. Mark’s role was to enhance the implementation process both internally and externally for his team and enterprise-level customers. This included a redesign of implementation staffing teams, customer interaction and user acceptance testing, and project management methodology leading to an increase in Customer Satisfaction survey results.
As a part of the Barker & Scott team, Mark has performed finance system assessments, selections, and implementations for organizations such as Americans for Ben-Gurion University, Carnegie Hall, the Conservancy of Southwest Florida, FIDF, Population Connection, and Union of Concerned Scientists. He has also served in both Project Management and Consulting roles for ongoing support with organizations such as Calvert Hall College High School, the Studio Museum of Harlem, United Negro College Fund, and the University of Baltimore Foundation.
Mark is based in Charleston, SC with his wife, two daughters, and son. In his spare time, Mark actively participates with local tennis teams and coaches his son’s baseball team.
Elaine Strommen
Managing Consultant
Elaine Strommen has been with Barker & Scott since 2016 and has served on the management team since 2021. She is passionate about helping nonprofit organizations to develop good database management and operational practices. As part of the Barker & Scott team, she has implemented and maintained efficient fundraising systems and seamless data workflows for many nonprofits, including Mount Sinai Medical Center, National Geographic Society, and Waterfront Rescue Mission. Prior to Barker & Scott, she worked for Blackbaud for 10 years in multiple roles, including Raiser’s Edge Consultant and Project Manager for multi-product implementations.
She received an M.S. in nonprofit management from the New School University. Elaine has four children and one overactive Aussiedoodle that keeps her busy during her off hours. She loves supporting food banks and community pantries like Feed My Starving Children because of their missions to combat hunger and food insecurity.
Matthew Thacker
Senior Consultant
Matt Thacker joined the Barker & Scott team as a Senior Consultant in 2022. He brings a deep understanding of nonprofits, having served as a Controller, Data Manager, and Director of Finance for organizations such as Thoroughbred Aftercare Alliance and Save the Children. Matt possesses a unique skill set as a software developer recently recognized for his outstanding contributions with the Blackbaud Developers Community Award, has significant business intelligence experience, and is also a certified public accountant.
Since joining Barker & Scott, Matt has worked with organizations such as the Children’s Science Center, Covenant House International, FINCA International, Mount Sinai Medical Center Foundation, United Negro College Fund, the University of Baltimore Foundation, and Union of Concerned Scientists on projects such as the development of customizations and integration of CRM, ticketing, accounting, and ERP systems, data warehouse development, automation, business intelligence, dashboards, and reports.
Matt loves to identify creative ways to solve the challenges that nonprofits run into on a daily basis. He is passionate about sharing this knowledge and providing resources, so others don’t have to rebuild the wheel. He recognizes that, with nonprofits in particular, the labor is short, but the work to be done is plentiful. Matt aims to harness the technology to free up the humans to focus on the mission.
Sunshine Reinken Watson
Senior Consultant
Based in Phoenix, Arizona, Sunshine Reinken Watson is part of the Consulting Services team at Barker & Scott Consulting. Drawing from over 15 years of experience in donor database management and fundraising technology leadership at Phoenix-area nonprofits, Sunshine now specializes in optimizing CRM systems, enhancing data accuracy, and developing data-driven fundraising strategies.
Sunshine highly values knowledge-sharing within the fundraising community, as demonstrated by frequent presentations at industry conferences like BBCON. Topics covered include motivating teams to effectively use CRM systems, maintaining data integrity, and promoting the crucial role of database management professionals. A two-time recipient of Blackbaud Community’s Robert C. Hernandez Award of Excellence, Sunshine is also an active member of the Blackbaud Community and various user groups.
Sunshine holds multiple certifications from Blackbaud and Virtuous. Outside of work, Sunshine enjoys spending time with family, two cats, and going to movies.