RAISER'S EDGE NXT
Database View Is Ending.
Let's Get You Ready for Web View.
324
days until Database View support ends on September 15, 2027
Blackbaud is moving everything in Raiser's Edge NXT into a single Web View experience. You have time, but not unlimited time. Teams that start now transition on their own schedule instead of scrambling in 2027.
What's changing, in plain English
Raiser's Edge NXT isn't going away
Blackbaud is consolidating into one interface. Web View is where the product is headed; Database View is the part being retired.
Your data isn't at risk
Nothing disappears today. What changes is where and how your team does its work: queries, imports, exports, global changes and reports.
NetCommunity and Online Express end too
Both reach end of support on the same date. If you rely on either, you're looking at a replacement project, and budgeting should start now.
Key dates
January 2026
Attribute management moves to Web View only (Settings > Custom Fields).
ALREADY IN EFFECT
February 2026
Creating and editing queries moves to Web View only. Saved queries still run in Database View for now.
ALREADY IN EFFECT
Second half of 2026
Imports, exports, membership management and expanded attributes arrive in Web View.
ROLLING OUT
September 15, 2027
Database View, NetCommunity and Online Express reach end of support.
CONFIRMED
Where things stand today
We tracked 121 everyday Raiser's Edge tasks. Here's how many you can already do in Web View.
80 available now
14 coming soon
16 later on
9 uncertain
2 expiring
The gaps that matter most: imports, exports, global changes and the Mail module. Snapshot as of [date]; download the self-audit for the full task list.
Which one sounds like you?
How much work this is depends on how deeply your team lives in Database View.
"We're mostly in Web View already"
Few custom processes and simple query and export needs. You likely just need confirmation that nothing is hiding in Database View.
Start with: Free consultation
"Database View is our daily home"
Heavy queries, global changes, imports, custom Crystal or Access reports, or staff who've only ever used Database View.
Start with: Readiness Check
"We use NetCommunity or Online Express"
These end alongside Database View, so you need a replacement for forms and email. This is the most urgent group.
Start with: Consultation, then Readiness Check
A realistic transition timeline
Do it in Web View first. Fall back to Database View only when a task isn't possible yet.
Q4 2026
Get through year-end and test everything you can in Web View
Name a transition leader, inventory your critical processes, and try year-end acknowledgements, receipts and new appeals in Web View. This is your only chance to test year-end before the deadline.
Q1 2027
At least 50% of gift management in Web View
Train staff, move recurring gifts, forms and events, start posting gifts from Web View, and talk to third-party vendors about their Web View plans
Q2 2027
At least 75% in Web View
Run both views in parallel on purpose. Have your most Database View–reliant staff try everything in Web View, and document the workarounds.
Q3 2027
100% in Web View by the end of August 2027
Leave a few weeks of buffer before September 15. Then join us for the Database View Wake.
A reminder that matters: your staff may feel real frustration or grief about losing familiar workflows and hard-won expertise. Plan for the people, not just the software
Free transition resources
Use them on your own, or bring them to your consultation.
SPREADSHEET
Database View vs. Web View Self-Audit
121 tasks, where each one lives today and where it's headed. Mark what your team still does in Database View.
GUIDE
Quarter-by-Quarter Transition Plan
What to do now, what to test at yearend, and how to hit 100% Web View by August 2027.
GUIDE · UPDATED [DATE]
Web View Features Timeline
What's available now, what's planned for end of 2026, and what's coming in early 2027.
How we can help
Every organization's path to Web View looks different, so our support is a menu. Not sure what you need? The consultation is free.
Complimentary Consultation
A short questionnaire, then a 30–45 minute call with one of our Raiser's Edge consultants.
Free
Readiness Check
An inventory of everything still running in Database View, a gap analysis, and a prioritized, dated roadmap, re-checked as new features roll out.
$2,500/month
Migration Implementation
Web View settings and security, redesigned processes, testing with your team and cutover support.
$15,000–$20,000
Staff Training
Role-based Web View sessions, quickreference guides that translate Database View terms, and recordings for new hires.
$2,500 for 3 sessions
Fundraising Operations Support
A fractional RE NXT administrator for list pulls, data quality and keeping up with Blackbaud's rolling releases.
From $1,900/month
CRM Assessment
The "should we just leave Blackbaud?" conversation, answered with a vendorneutral look at staying versus moving.
$25,000–$50,000
Targeted help, billed on time and materials: custom report remediation (Crystal and Access), integration review, and pre-migration data cleanup.
Questions you might be asking
When does Raiser's Edge NXT Database View end?
Support ends September 15, 2027. Blackbaud NetCommunity and Blackbaud Online Express reach end of support on the same date.
Will our custom Crystal or Access reports carry over?
Not guaranteed. Reports built against Database View should be reviewed early, mapped to Web View equivalents, or rebuilt.
Will our integrations keep working?
Integrations built on Blackbaud's SKY API keep working. Anything that depends on Database View, like plug-ins and certain import routines, needs attention.
Is this the moment to switch CRMs?
Maybe. A forced change is a natural checkpoint to ask whether Raiser's Edge is still the right fit. We're vendor-agnostic, so we'll give you a straight answer either way.
Nonprofit-exclusive
We only serve nonprofits, and we understand how your teams actually work.
Fluent in every major CRM
Deep Raiser's Edge expertise, plus hands-on experience with Salesforce, Bonterra, Virtuous and more.
One team, start to finish
The people who assess your readiness are the same people who lead your transition.
Not sure where to start?
Book a free consultation and we'll tell you which of these services you actually need.