Jena Schaefer Blaustein
Director, Technology & Managed Services
Jena Schaefer Blaustein leads the Technology and Managed Services teams. For more than 19 years, Jena has supported hundreds of nonprofits, helping them assess, select, implement, and manage their technology systems. Possessing a unique mix of strategic leadership, project management, and business analysis skills, as well as an in-depth knowledge in utilizing the leading nonprofit technology systems, Jena has contributed to industry books such as "The Unashamed Guide to Virtual Management" and Nonprofit Technology classes at College of Charleston and New York University.
Jena created a CRM database health methodology used for auditing the fundraising, marketing, case management, and ticketing systems for organizations such as Action Against Hunger, the Children’s Museum of Indianapolis, Friends of the Israel Defense Forces, MS Canada, and Partners in Health. Jena has facilitated software selections for CRM, Finance, Ticketing, and LMS software solutions, as well as evaluating and selecting Direct Marketing agencies and Technology Hosting providers for organizations such as ASPCA, ALS Canada, the Conservancy of Southwest Florida, Habitat for Humanity International, Iona Senior Services, and United Negro College Fund (UNCF). She has gone on to work with many of those organizations through their software implementations and also providing ongoing strategic and operational support.
Before Barker & Scott, Jena worked at a nonprofit technology vendor, Blackbaud, Inc., where she was recognized as Manager of the Year while leading The Raiser's Edge NXT Consulting Practice, including multiple teams responsible for delivering the data conversions, database configuration, training and project management. Jena represented the end-user to designers and product developers during the Early Adopter Programs through General Availability for a number of solutions, ensuring the product roadmaps and prioritized backlog items aligned with nonprofits' evolving CRM and fundraising needs. Jena is based in West Palm Beach, Florida, with her husband and four children. When she is not waist-deep in data analysis, she is usually waist-deep in the ocean, enjoying nature with her family, boating, horseback riding, or altar server scheduling.